Privacy Policy for 3w
3W Privacy Policy
This Privacy Policy describes the commitment at 3w (“3w”) to the privacy of visitors to the 3w
website located at and of its customers (“Subscribers”). Except as required by law
or as otherwise provided herein, 3w will take commercially reasonable steps to ensure your right
to privacy. 3w is committed to developing long lasting relationships that are built on trust and
would never intentionally violate that trust.
Who We Are
3w provides cloud-based solutions, including web-hosting, domain name and related products
and services, to businesses, individuals, non-profit organizations and others. As part of our
never ending commitment to business excellence and customer satisfaction, 3w is able to
provide a variety and range of products and services to help subscribers with their technological
needs. To learn more about us, visit:
Information We Collect
Subscriber Information.
● Subscribers are asked to provide certain personal information when they sign up for 3w
services including name, postal address, email address, telephone number, and billing
information (such as a credit card number). In addition, to register a domain name,
Subscribers are asked to provide this information for the registrant, administrative
contact, technical contact and billing contact of the domain name (collectively, “Domain
Name Registration Information”), for submission to the appropriate domain registry or
registration database. Subscribers may also be asked to complete an online form that
collects information about demographics, product usage and preferences, along with
other information that will help us improve our products and services.
Social Media.
● 3w’s website includes social media features (such as the Facebook “Like”
button). These features may collect your IP address and which page you are visiting on
our website, and may set a cookie to enable the feature to function properly. Social
media features and widgets may be hosted by a third party or directly on 3w’s website.
Your interactions with these features are governed by the privacy policy of the company
providing the feature.
Cookies and Tracking.
● 3w uses different types of cookies (which are electronic collections of information stored
on a local computer that are used by websites to keep track of visitors and registered
users and to relate one computer transaction to a later one) and other methods of
uniquely tracking visitors for different purposes. For example, some cookies are
“required cookies” which are necessary for 3w’s website to work. In addition, cookies are
used to provide 3w’s existing Subscribers with the opportunity for continued savings and
increased convenience as described in more detail below.
Cookies for Improving Our Website.
● 3w uses “performance cookies” to inform 3w of a repeat visit. However, these cookies do
not tell 3w who a visitor is, the visitor’s name, email address, or passwords.
Cookies for Subscriber Account Management.
● For 3w Subscribers, 3w uses “functional cookies” to store user names for added
convenience. For example, the cookie would contain a piece of identifying
information such as a customer ID, username, or session ID that would be used to look
up the customer ID. 3w offers password-protected, web-based management tools as
part of its web hosting packages. By storing a Subscriber’s username in a cookie, the
Subscriber will not have to fill out form fields each time he or she manages the account.
(The cookie does not store passwords.)
Cookies for Advertising.
● 3w may also utilize “advertising cookies” to track referrals from internal and external
affiliates, as well as advertising campaigns. 3w may also use a third party service
provider to send emails that you have agreed to receive. Pixel tags and cookies may be
used in those email messages to help 3w measure the effectiveness of its advertising
and to enable 3w to provide more focused marketing communications to you.
You may set your web browser to notify you when you receive a cookie or change the
settings on your web browser to clear or disable cookies. If you decide not to accept
cookies, you may not be able to take advantage of all of the features of 3w’s website.
Additionally, please be aware that if you visit third party websites where you are
prompted to log in or that are customizable, you may be required to accept cookies.
Cookies do not enable third parties to access any of your personal (i.e., contact)
information. However, advertisers and partners may also use their own cookies. 3w does
not control use of these cookies and is not responsible for information collected through
Customer Surveys.
● 3w may periodically conduct customer surveys. Participation in our customer surveys is
voluntary. However, we encourage Subscribers to participate in these surveys because
they provide 3w with important information that helps improve the types of services we
offer and how we provide them to you. Your personal information, if provided, will remain
confidential, even if the survey is conducted by a third party service provider on our
Collection by Linked Websites.
● 3w may provide links to some third party websites as a convenience. Please exercise
care when visiting linked websites. The linked websites have separate and independent
privacy statements, notices and terms of use which we recommend you read carefully.
When you visit or make purchases through these third party sites, you may be asked to
provide personal information, such as your name, address, email address, phone
number, and credit/debit card information. Please note that in such cases, you are
providing information to a third party and 3w has no control over such third party’s use of
any information you provide and, therefore, 3w has no responsibility or liability for the
manner in which the third party that operates a linked website may collect, use, disclose,
secure or otherwise treat your personal information. Except as provided herein, 3w will
not provide any of your personal information to any third parties without your consent.
Use of Information
● 3w uses information it collects primarily to provide and collect payment for its
cloud-based solutions and other services. Passively collected information, such as
information collected from or about your device including through the placement or
reading of cookies or other tracking technologies is used to provide a customized
experience as you use 3w’s services.
Subscriber Contact/Account Information.
● The information collected from Subscribers is used to manage each Subscriber’s
account (such as for billing and account management purposes) and to promote other
products or services that 3w believes may be of interest to its Subscribers. 3w may also
generate non-identifying and aggregate profiles from information that Subscribers
provide during registration (such as the total number of Subscribers in a given category,
but not their names). As explained in more detail below, 3w may in certain instances use
this aggregated and non-identifying information to promote advertisements that appear
on 3w’s website and in connection with its services. Any such aggregated and
non-identifying information that 3w collects, and any analysis of such information that it
produces, is proprietary information of 3w.
● 3w uses information gathered from its website analytics (for example, User IP
addresses) to help diagnose problems with 3w servers, and to administer and
optimize 3w’s website. 3w also gathers broad demographic information from this data to
help improve its website and make your browsing and purchasing experience more
responsive, efficient, or enjoyable. Any statistics gathered by 3w are proprietary property
of 3w.
Responses to Email Inquiries
● When Subscribers send email inquiries to 3w, the return email address (and other
personal information provided in the inquiry) is used to answer the email inquiry
Customer Surveys.
● 3w may use the contact information provided in customer surveys to follow up on survey
answers. 3w may also contact you to highlight the changes 3w makes in response to
your feedback.
Sharing of Information
● With the exception of other members of the 3w corporate family and trusted business
partners who work with or on behalf of 3w, and are subject to specific confidentiality
agreements, 3w will not provide or sell to any third party your personal information and
will keep all Subscriber information confidential, subject to the following:
Service Providers.
● Upon registration for 3w services, certain Subscriber information may be transferred to
trusted affiliated or unaffiliated third parties that help 3w provide certain services or that
provide certain services on 3w’s behalf. For example, Subscriber information may be
transferred to 3w’s affiliated registrar, FastDomain (WHOIS Domain Name Registration
Information), or to unaffiliated third parties that help 3w provide email services or SSL
Co-marketing Activities.
● Some services are offered or promoted in conjunction with a 3w partner or sponsor. For
example, 3w may partner with other corporate affiliates of 3w or with trusted
non-affiliated partners for co-promotions of a particular product or service. 3w may share
certain Subscriber contact information but no billing information with 3w’s partner or
sponsor in order to provide the relevant services or to run the promotion. If 3w shares
Subscriber information with partners and sponsors, 3w requires that they maintain the
Subscriber information in confidence, and use the information solely for purposes of
providing the services or carrying out the agreed upon promotion.
Online Advertisements.
● 3w does not share personally identifiable information about individual users with
advertisers. 3w may display online advertisements and share aggregated and
non-identifying information about Subscribers collected through the registration process
or through online surveys and promotions with certain advertisers. This aggregated and
non-identifying information may be used to deliver tailored advertisements. For example,
an advertiser may tell 3w the audience it wants to reach (e.g., males between 25 and 55
years of age) and provide 3w with an advertisement tailored to that audience. Based
upon the aggregated and non-identifying information collected by 3w, 3w may then
display the advertisement to the intended audience.
Customer Surveys.
● In addition to sharing survey information with service providers confidentially as
described above, 3w may share aggregated, non-personally identifying information
obtained from customer surveys within the 3w corporate family or with third parties.
Law Enforcement.
● 3w will respond to subpoenas, court orders, or other legal processes, and will utilize
Subscriber information as necessary to establish or exercise 3w’s legal rights or defend
against legal claims. Additionally, 3w will share information to investigate, prevent, or
take action regarding illegal activities, suspected fraud, situations involving potential
threats to the physical safety of any person, violations or suspected violations of 3w’s
Terms of Service, or as otherwise required by law.
Domain Registration.
● In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned
Names and Numbers (“ICANN”) or certain registries, Domain Name Registration
Information has to be made available and accessible to the public through a “WHOIS”
search. The WHOIS database is a publicly accessible database that lists the Domain
Name Registration Information for a particular domain name, the name server(s) to
which the domain name points, and the domain name’s creation and expiration date.
The Domain Name Registration Information you provide is hosted by 3w or a third party
service provider and is made available to the public through WHOIS searches. 3w may
deposit your Domain Name Registration Information with a third-party escrow provider to
comply with ICANN requirements. At times, Subscribers may receive solicitations that
result from searches of the publicly available WHOIS database by other companies or
individuals. Any such solicitations or SPAM do not come from 3w and 3w does not
control the use of WHOIS information by third parties.
Domain Privacy.
● When 3w is threatened with suit by a third party, or any other legal action is brought to
3w’s attention involving 3w based on the anonymity of a domain name, 3w may seek
assurance from you, the customer, concerning your promise to indemnify 3w and written
confirmation that you have contacted the complainant and made your contact
information available to the complainant. Failure to promptly provide these assurances
may be considered by 3w to be a breach of your agreement with 3w and may result in
deactivation of your domain name and disclosure of your contact information so that any
allegations of infringement or other wrongdoing may be directly resolved between you
and the complainant.
How to Access or Modify Your Information.
● 3w allows you to access, update, and correct inaccuracies in your personal information
in 3w’s custody and control, subject to certain exceptions prescribed by law. You may
request access, updating and corrections of inaccuracies in your personal information
● 3w has in its custody or control by accessing the control panel or by contacting support
via email, phone or online chat. 3w may request certain personal information for the
purposes of verifying the identity of the individual seeking access to their records.
● To ensure you receive the information you need to manage your account and protect
your privacy, please be sure to keep your contact and billing information up to date. You
can update all account-related information directly through your control panel.
Alternatively, you can contact 3w support.
Children Under 13
● This website/application is not directed towards children and 3w does not seek to collect
any personal information from children. If 3w becomes aware that personal information
from a child under the age of 13 has been collected, 3w will use all reasonable efforts to
delete such information from its database.
Data Security
● Encryption. When a Subscriber orders from 3w, personal data transmissions are
encrypted and all of the Subscriber’s personal information is protected. 3w uses Secure
Sockets Layer (SSL), the industry standard, for encrypting all personal information,
including name, address and credit card numbers.
Revisions to this Policy
● 3w reserves the right to revise, amend, or modify this Privacy Policy at any time and in
any manner. However, if 3w plans to materially change how it plans to use previously
collected personal information, 3w will provide you with advance notice prior to the
change becoming effective and an opportunity to opt-out of such differing uses. 3w
encourages you to periodically review this page for the latest information on its privacy